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19732 Views 18 Replies Latest reply: Oct 12, 2010 10:37 PM by Cerulean73
Currently Being ModeratedAug 25, 2010 7:46 AM (in response to Juliator)Hi everybody,
unfortunately for me silence is only one of the troubles I'm having with my ipod touch.
My Ipod also has problems with image library. Some of the images are scrumbled in big squares and also video have wrong frames in preview.
Silence problems started randomly with the upgrade to 3.1.2 version and got worse with 3.1.3 (with 2.x it was great and also video playback had no problems, no green screens ....).
I think the problem is between PC and Ipod during Sync.
I bought some songs from ITunes from Ipod using WiFi and they played perfectly.
Then I tried to restore the machine to avoid the silence problem on other songs.
Syncing back almost all songs where corrupted, also the ones that played well.
Every song is fine on my PC.
After that I bought other songs with wifi and they are perfect (no sync yet).
Hope this helps.Quad Core, Windows Vista, Ipod Touch 8gb 2nd gen 3.1.3
Currently Being ModeratedAug 28, 2010 10:02 PM (in response to Juliator)yea my ipod touch 2nd gen ios 4.0.2 will stutter and the turn off while i use the speaker and when i try to change the music it will just freeze n my only solution is to turn off my device please if you have found any solutions please notify me as soon as possible thank you very muchinspiron 1525, Windows Vista
Currently Being ModeratedSep 7, 2010 3:19 PM (in response to Juliator)Replying to this thread to bump it - I originally thought the problem was a new set of earbuds I'd bought, that the remote was broken, but it looks like it's the OS.Touch 3rd generation, iOS 4
Currently Being ModeratedSep 17, 2010 1:00 PM (in response to acmedia)Why one earth has no-one from Apple addressed this issue? This is now my third evening of looking around the Web, using Google, etc., to try to shed light on a very important issue: My son has just spent a year saving up for an 8GB iPod Touch and it does its apps very nicely, looks cool, locates us within 100m using Google Maps - but it CANNOT PLAY MUSIC PROPERLY!
All of the songs I have loaded start playing a few seconds into the song, then jump back to the start after a few seconds, then skip elsewhere in the song. All bands, all styles of music. If I was in my son's shoes I would think that Apple have created an utter disaster here! Can anyone please tell me what's going on?!
Fortunately my son has temporarily become absorbed in some free app or other that he downloaded, but in the next few days he is going to want to listen to his music. I am currently resetting the factory settings (I started downloading before I read this thread) but it now appears that by doing so I might make the problem even worse. Someone please help!
Stuart.Core2Duo PC, Windows Vista
Currently Being ModeratedSep 17, 2010 1:53 PM (in response to StuStJohn)Hi Stuart,
I feel your pain. I've been dealing with this issue for months, and there's no other solution than taking all the MP3 songs, and reconverting them all again into a lower quality 128 kbps format. To me, this is not what an iPod should require.
Lower quality bitrates for encoding music, like 128 kbps, were OK in the earlier days of MP3 and digital music, like the late 1990s.
Today, the vast majority of devices can play higher quality bitrates. Even iTunes now sells all their music encoded as 256 kbps. It's considerably better, the music sounds better and cleaner when encoded in higher rates.
Funny enough, even the music I buy from iTunes (as 256 kbps) skips and glitches like crazy. It is extremely frustrating that their own devices can't play properly the music files they sell. Wonder if I should get my money back at this point.
The only solution they have for this is converting your high quality music into a crappy, low-fidelity format. Then your super-advanced iPod Touch would be able to play your music. Seriously, it is frustrating.
What is it going to take for Apple to solve this bug? Every day I meet more people experiencing the same problem. It is an issue.Quad Core PC, Windows Vista, 32GB iPod Touch 1st Gen - Firmware 3.1.3
Currently Being ModeratedSep 22, 2010 3:58 PM (in response to Juliator)I have the exact same issue. Apple seems to care less that their latest software upgrade has wreaked hvoc on all of the consumers that use their products. Trying to discuss this with tech support seems futle at best. Downgrading the quality of my entire music library is not a viable solution. Come on Steve, one of your guys screwed up. How about fixing the problem? I have a 64GB 3rd generation Ipod Touch that worked great until the latest software upgrade. 4.0 worked fine but 4.1 is a nightmare. Anyone have an easy way to get back to version 4.0?HP, Windows 7, None
Currently Being ModeratedSep 27, 2010 5:53 AM (in response to ITTech)I also have a 64GB 3rd generation Ipod Touch that worked fine until the latest update. Apple products seem to really be heading downhill.64GB 3rd generation Ipod Touch
Currently Being ModeratedSep 27, 2010 9:16 AM (in response to Juliator)"The result of all these tests was clear: the iPod Touch now CHOKES on any music file encoded higher than 128 kbps ACC."
I don't have trouble at all with music playing properly on my 4G touch, or my wife's 2G touch, running 4.1. Nor did I have trouble with 3.1.3, or 4.0.1, or 4.02 (on hers). Music is encoded at 320 AAC.Windows 7, - Ipod 4G, Ipod Mini 2G, Shuffle 2G, Nano 2G, Touch 2G - 3.1.3 , Touch 4G 4.1
Currently Being ModeratedSep 27, 2010 1:19 PM (in response to David.)I'm glad to learn that not everyone is experiencing this issue. You are lucky. Many of us are having a hard time with our iPod Touches since the last update, and are unable to play music encoded at a higher bitrate. I wonder if this is a combination of issues that make it difficult to narrow down (computer system, operating system, iPod version, etc).Quad Core PC, Windows Vista
Currently Being ModeratedSep 27, 2010 1:40 PM (in response to David.)Mine played fine with the last iOS3 update, 32GB 3rd gen iPod.
With 4.0, it played fine . . . through the headset port.
Connect a USB cable, and digital playback skipped like a scratched record. Randomly, never necessarily in the same spot either.
With 4.1, the skipping has stopped. Now, through USB cable with digital playback, I get random bursts of static. Again, never necessarily in the same spot.
Or, short version:
With the 4.x iOS updates, DIGITAL audio playback through USB is messed up for me, while ANALOG audio playback isn't.
Message was edited by: Cerulean73
Currently Being ModeratedOct 4, 2010 8:59 AM (in response to Juliator)Hi everyone. Thanks to a tip in another forum, I think I had a breakthrough regarding this problem. I have the strong suspicion it's not the software for the iPod Touch, but instead, the problem comes from *iTunes and how it handles USB 2.0 transfers*.
To make a long story short, all your *music that's encoded above 128 kbps gets corrupted when you transfer it to your Touch from iTunes through your USB 2.0 connection*. That's where the problem is!
I performed this simple test:
*PART 1 - WIFI*
- I connected my iPod Touch via Wi-Fi to the iTunes Store. Bought an album encoded at a very high bitrate (Coldplay's "Viva la Vida", encoded at 256KBPS).
- Downloaded the Coldplay album directly to my iPod Touch via Wi-Fi.
- Tested every song in the album, and they all played flawlessly.
*PART 2 - USB 2.0*
- Now, I erased the Coldplay album from my iPod Touch.
- Connected my iPod Touch to my computer, and downloaded the album again via iTunes. I copied the very same album to my iPod Touch, this time using the USB 2.0 connection.
- I tested every song in the album. Guess what: most of them are corrupted, skipping, glitching, making garbled noises.
I think a reached a minor "eureka" moment. *It's not the iPod Touch software: It's iTunes, and how iTunes deals with your USB 2.0 connection*.
Now, I'm not an engineer, and I don't know how to fix this problem. I wonder if there's anyone out there there that knows why high bitrate files get corrupted during the file transfer. Hope anyone can shed some additional light on this issue, so we can find a solution.Quad Core PC, Windows Vista, 32GB iPod Touch 1st Gen - Firmware 3.1.3
Currently Being ModeratedOct 4, 2010 11:20 AM (in response to Juliator)Hi, Juliator. That doesn't solve it for me (and I think for a lot of others, too). On my iPod Touch, everything is always fine when using the headphone out. It only skips/stutters if playing back over the USB dock connector to my home receiver and my car stereo.
Still radio silence from Apple... If iOS 4.2 doesn't solve it, I'll sell my iPod Touch.
Currently Being ModeratedOct 4, 2010 12:10 PM (in response to esc_in_wa)Hi escinwa,
I agree with you this does not solve the problem. It just merely points in a direction that could help the Apple engineers solving this problem once and for all. I think it has to do whit the usb connection
What I have noticed too are the variations of this issue, how the skips and sound glitches appear in different forms among those of us experiencing the problem. One things I wanted to figure out is the following: Are these problems happening to both Mac and PC users, or to us PC users only? It could help further narrow down the problem, I think.Quad Core PC, Windows Vista, 32GB iPod Touch 1st Gen - Firmware 3.1.3
Currently Being ModeratedOct 4, 2010 8:31 PM (in response to Juliator)PC user, Windows XP SP3.
Song does not glitch over headphones.
Does not glitch over Bluetooth connection (although the audio sounds "tinnie" like there's too much treble when played over Bluetooth).
Only glitches over USB/digital connection, never the same glitch in the same spot.
Turning the iPod totally off and on again will often, but not always, allow one song to play glitch free over the USB connection.
Songs on the iPod when iOS3 was installed, and I seem to remember playing correctly over USB connection, have not since iOS4 was installed.
Something they did to get the "multitasking" feature to work is interfering with song playback through a USB connection. Maybe randomly taking up processor cycles and causing the stutter or static.