iphone 12 issues after newest update

When i go to messages it goes back to home screen every time

iPhone 12, iOS 16

Posted on Jun 22, 2023 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2023 8:29 AM

Hi Buckeyesbeatu1,


Welcome to Apple Support Communities. We can see that your Messages app is crashing on your iPhone. There are some things you can try to resolve this issue. The following article can walk you through it: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app.

Kind regards.

1 reply
Question marked as Top-ranking reply

Jun 24, 2023 8:29 AM in response to Buckeyesbeatu1

Hi Buckeyesbeatu1,


Welcome to Apple Support Communities. We can see that your Messages app is crashing on your iPhone. There are some things you can try to resolve this issue. The following article can walk you through it: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app.

Kind regards.

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iphone 12 issues after newest update

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