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There’s a pending purchase that’s preventing me from adding a payment method even though I have sufficient funds in my Visa card. I don’t have another payment method. I need that pending purchase to be canceled and removed.

iPhone XR, iOS 15

Posted on Jun 22, 2023 12:07 PM

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6 replies

Jun 22, 2023 1:12 PM in response to epeli50

Pending purchases indicate a purchase that was unable to be charged successfully to your valid payment method on file or Apple Account balance, as such you are responsible for that purchase, and must allow it to successfully complete before anything else can be done.


If you can't make purchases or update apps, including free apps, you may need to have a valid payment method on file, even if the app you want to download is free.

See -> Add a payment method to your Apple ID

Add a payment method to your Apple ID – Apple Support (UK)

  • If you want to change your card, add first the new card, then remove the old one.
  • or if you use your Apple ID balance, set your Apple ID balance as your default payment.


See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support

If you have set your Apple Account balance as your default payment method, your default payment method will be used first by Apple when you need to make a payment.

Some purchases might require you to have a credit card on file, even if you use your Apple Account balance to make the purchase.

  

If you update your payment method or add funds to your Apple Account balance, It would take about 1 to 3 business days in order to process.

If you're still unable to update your payment method, Contact Apple Support.

 

If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.



Jun 22, 2023 1:45 PM in response to epeli50

I do have a valid payment method but I’m trying to add the same valid Visa debit card to the payment method and it’s responds is that this payment method is declined even thought it’s valid and it has sufficient funds in this Visa card.


Please check -> Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


FYI: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.


If you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service or check -> here for more support and assistance.

Jun 22, 2023 1:31 PM in response to Raicya

I do have a valid payment method but I’m trying to add the same valid Visa debit card to the payment method and it’s responds is that this payment method is declined even thought it’s valid and it has sufficient funds in this Visa card. I can’t complete this transaction unless this pending purchase needs to be canceled and removed from purchase history so I can add the same valid payment method which is my Visa card that has sufficient funds in it to be able to purchase it again. I don’t have another payment method and I don’t use Apple ID balance.

There’s a pending purchase that’s preventing me from adding a payment method even though I have sufficient funds in my Visa card. I don’t have another payment method. I need that pending purchase to be canceled and removed.

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