apple music
why do my apple music playlist keep disappearing and deleting and how do i fix this
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User profile for user:
Soosie_J215
User level:
Community Specialist
Hello brookemooney,
Something to check if you have music deleting from your Apple Music app is to check available storage on your device. If you are limited on storage and have a particular setting enabled in Apple Music, it will remove songs to free up space.
Delete music in the Apple Music app
- Go to Settings > General > iPhone Storage.
- Take note of your available storage.
- Next, go to Settings > Music > Optimize storage.
- Disable Optimize storage here if you wish to keep all content on your device.
Something else to check is to make sure you haven't signed out of Apple Music with your Apple ID. When you sign out, that will remove any content you've downloaded for Apple Music. Reply back with any questions or concerns.
Take care.