cannot connect to public Wifi through captive portal
When trying to connect public wifi the captive portal login did not appear instead it is showing "A problem occurred" The webpage couldn't be loaded.
When trying to connect public wifi the captive portal login did not appear instead it is showing "A problem occurred" The webpage couldn't be loaded.
Is there an add-on first-few-hops VPN client around? if so, remove that, and try again.
Is this iPhone or iPad, or is this Mac, or something else?
Which version? And if not current, update.
Try turning WiFi Off then on.
On my wife's macbook, the window showed up, but no boxes to enter the info. I found that going to FireFox resolved the problem.
Update to current iOS / iPadOS / macOS / whatevs and try again, too.
When having difficulties connecting to a captive portal, access one of these 2 URL's
Either of these URLs will trigger a captive portal to respond.
Is there an add-on first-few-hops VPN client around? if so, remove that, and try again.:
A proxy (MiTM)is running on the MacOS Monterey (12) which can not be removed as its a company laptop.
The proxy recognise the safari browser when it saw the process "/System/Volumes/Preboot/Cryptexes/Incoming/OS/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking" because of which captive.apple.com traffic passes into proxy and then got the error page.
Is this iPhone or iPad, or is this Mac, or something else? :Mac
Which version? And if not current, update.:12.6.6
bijaya273 wrote:
Is there an add-on first-few-hops VPN client around? if so, remove that, and try again.:
A proxy (MiTM)is running on the MacOS Monterey (12) which can not be removed as its a company laptop.
Contact your company’s IT organization, as this is their issue to address. Either with their configuration here, with the proxy server, or with whatever apps have been installed here.
Disabling proxy doest not serve the purpose of using proxy by the company.
I would like to know in specific whether captive potal "captive.apple.com" wont work if it is intercepted by any Proxy.
the laptop having the issue is up to date
and still the captive portal issue persists.
can you specify whether public Wifi can be connected through captive portal when there is a proxy running.
[Edited by Moderator]
Contact your company IT organization has decided to block this access.
Whether that blockage is intentional?
Contact your company’s IT organization and discuss this with them.
This is a common problem that has been identified by numerous software vendors. It is a particularly nasty bug that was introduced by Apple in the MacOS 13.1 timeframe. I say it is a "common" problem in that it potentially impacts any Mac running a proxy trying to connect via a captive portal. However, it is not consistent. We have seen things like 3 people in a very large organization who are impacted and everyone else is OK. Apple is not being helpful in resolving this.
I have heard rumors that going into Safari and using a URL of 1.1.1.1 will cause the captive portal login screen to magically appear, and it seems that you can then use the browser of your preference once the captive portal's need for authentication has been satisfied. But I say "rumors" because (of course) my Mac that uses a proxy has never encountered the issue, so I have not verified it myself.
cannot connect to public Wifi through captive portal