sync music to my iphone

When I am trying to sync music from my mac to my iphone I get the message '...Apple Music songs cannot be copied to an iPhone.' - how do I resolve this so I can have the same music on my phone that I have on my mac?

iPhone 14

Posted on Jun 23, 2023 8:02 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 4:17 PM

Hi tleeming2023,


Thanks for posting in Apple Support Communities.


Do you have an Apple Music subscription? If so, if Apple Music is enabled on both the Mac and the iPhone, then the libraries should be in sync.


Sync music between your Mac and iPhone, iPad, or iPod touch


If you do not have an Apple Music subscription, to address this syncing issue, make sure you have available storage on your iPhone. You can see how much is available in Settings > General > iPhone Storage. Back up your iPhone and remove content you don't need available on iPhone if you need to clear storage.


Use your device to check its storage
1. Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses.
2. Tap an app's name for more information about its storage. Cached data and temporary data might not be counted as usage.
In the detailed view you can:
* Offload the app, which frees up storage used by the app, but keeps its documents and data.
* Delete the app, which removes the app and its related data.
* Depending on the app, you might be able to delete some of its documents and data.
If your device is almost full and can't free up space, you might get a Storage Almost Full alert. If you see this alert, check the storage recommendations or offload some less-used content like videos and apps. 


How to check the storage on your iPhone and iPad - Apple Support


If this isn't related to storage, try syncing a smaller amount of songs at a time.


Regards.


1 reply
Question marked as Top-ranking reply

Jun 24, 2023 4:17 PM in response to tleeming2023

Hi tleeming2023,


Thanks for posting in Apple Support Communities.


Do you have an Apple Music subscription? If so, if Apple Music is enabled on both the Mac and the iPhone, then the libraries should be in sync.


Sync music between your Mac and iPhone, iPad, or iPod touch


If you do not have an Apple Music subscription, to address this syncing issue, make sure you have available storage on your iPhone. You can see how much is available in Settings > General > iPhone Storage. Back up your iPhone and remove content you don't need available on iPhone if you need to clear storage.


Use your device to check its storage
1. Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses.
2. Tap an app's name for more information about its storage. Cached data and temporary data might not be counted as usage.
In the detailed view you can:
* Offload the app, which frees up storage used by the app, but keeps its documents and data.
* Delete the app, which removes the app and its related data.
* Depending on the app, you might be able to delete some of its documents and data.
If your device is almost full and can't free up space, you might get a Storage Almost Full alert. If you see this alert, check the storage recommendations or offload some less-used content like videos and apps. 


How to check the storage on your iPhone and iPad - Apple Support


If this isn't related to storage, try syncing a smaller amount of songs at a time.


Regards.


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sync music to my iphone

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