Cannot update to Ventura

I cannot update my IOS from Catalina to Ventura. It freezes and I get this error message.

MacBook Pro (2017 – 2020)

Posted on Jun 23, 2023 1:18 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2023 1:39 PM

What model and year is your Mac?

You need a minimum of 50 GB of free space to upgrade.

Boot into Safe Mode according to How to use safe mode on your Mac and try to install from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


In the past I had some software installed that was interfering with the installation and Safe Mode kills all 3rd party software running.


4 replies
Question marked as Top-ranking reply

Jun 23, 2023 1:39 PM in response to TT6

What model and year is your Mac?

You need a minimum of 50 GB of free space to upgrade.

Boot into Safe Mode according to How to use safe mode on your Mac and try to install from there.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.


In the past I had some software installed that was interfering with the installation and Safe Mode kills all 3rd party software running.


Jun 23, 2023 2:02 PM in response to TT6

The error message Presented says it ALL.


Updates would be from within the Exiting Version of macOS 10.15.6 to say macOS 10.15.7


An upGRADE would be moving from macOs 1015 to something newer like macOS 11, macOS 12 or macOS 13


Would suggest restating your question with more reliable description as to what the problems is not would it is believed to be.

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Cannot update to Ventura

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