bigreddogtm wrote:
Hello, first time here.
I'm having an issue with my 2021, 14" M1 MacBook Pro (Ventura 13.4.1)
When I edit a pdf or screenshot, Preview is is automatically making a copy (and placing on desktop) of the document or screenshot. I'm constantly having to rename and send to trash documents, as I edit pdf's a lot for work it's very time consuming and I sometime delete the wrong ones etc. It's very annoying and confusing.
My old 2014 MacBook Pro doesn't do this. (Catalina, I stopped updating it a few tears back)
I've searched high and low for a solution before coming here, with no results.
Anyone out there know how to fix this or having the same issues?
Thanks for your time in advance~
Pic for reference:
https://discussions.apple.com/content/attachment/805ddce0-07b6-43ae-bf64-651369a8ed59
Welcome to the ASC bigreddogtm—
Old issue, new issue, what changed?
Are you logged in to your admin/user account, not a standard/user account(?)
—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies
does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
To trouble shoot further you can:
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
No insight or resolve I would not hesitate to call:
Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
Contact Apple for support and service - Apple Support
