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How do I stop being charged a 499 a week and get a refund for previous charges for this amount?

How do I stop being charged $4.99 every week and get a refund for the previous charges that I did not allow or authorize?

iPhone 13 Pro Max, iOS 16

Posted on Jun 23, 2023 3:43 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2023 4:34 PM

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


Then see: Request a refund for apps or content that you bought from Apple - Apple Support


If the above doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

1 reply
Question marked as Top-ranking reply

Jun 23, 2023 4:34 PM in response to Mildredh706

There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


Then see: Request a refund for apps or content that you bought from Apple - Apple Support


If the above doesn't help, be aware that this is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support

or go to Subscriptions and Billing - Official Apple Support

How do I stop being charged a 499 a week and get a refund for previous charges for this amount?

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