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Why deductions fo free trials?

iPhone 14 Pro Max

Posted on Jun 24, 2023 8:04 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 11:58 PM

Hi faiga240

welcome to the Apple (user-to-user) Community.


Re: "Why deductions fo free trials?"


Seems a free trial needs to be cancelled at least 24 hours before it expires, if you do not want to continue the subscription, and be charged for the month ahead, with ongoing regular charges.


What to do: If you want to cancel a subscription from Apple - Apple Support

or

About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


If you wish: How to: Request a refund for apps or content that you bought from Apple - Apple Support

________________

Else:

If the subscription is from an app developer, you may need to cancel in the app itself, or on the associated website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jun 24, 2023 11:58 PM in response to faiga240

Hi faiga240

welcome to the Apple (user-to-user) Community.


Re: "Why deductions fo free trials?"


Seems a free trial needs to be cancelled at least 24 hours before it expires, if you do not want to continue the subscription, and be charged for the month ahead, with ongoing regular charges.


What to do: If you want to cancel a subscription from Apple - Apple Support

or

About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


If you wish: How to: Request a refund for apps or content that you bought from Apple - Apple Support

________________

Else:

If the subscription is from an app developer, you may need to cancel in the app itself, or on the associated website.

How to contact an app developer - Apple Support

or

The best source of help for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer:

How to: Contact a third-party vendor - Apple Support


All the best :-)

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