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my phone 14 pro frozen and nothing helps

My iPhone 14 pro frozen and nothing helps

Posted on Jun 24, 2023 11:16 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2023 12:00 PM

The forced restart can be very finicky. Try it again, but first take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.


If that still doesn't work what happens when you try the steps with a computer at If your iPhone won't turn on or is frozen - Apple Support ? Give any specific error messages or numbers, etc.

2 replies
Question marked as Top-ranking reply

Jun 24, 2023 12:00 PM in response to andre_petrovitsky

The forced restart can be very finicky. Try it again, but first take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.


If that still doesn't work what happens when you try the steps with a computer at If your iPhone won't turn on or is frozen - Apple Support ? Give any specific error messages or numbers, etc.

my phone 14 pro frozen and nothing helps

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