my iphone 13 pro will not turn on

My iphone 13 pro will not turn on.

I have tried quickly pressing the volume up and down buttons, and then pressing the on button for 60 seconds.

iPhone 6, iOS 12

Posted on Jun 24, 2023 12:10 PM

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Question marked as Top-ranking reply

Posted on Jun 25, 2023 6:10 PM

Hello TLN_2023,


Thanks for posting in the Apple Support Communities.


If trying the forced restart as outlined in article, If your iPhone won't turn on or is frozen - Apple Support, doesn't correct the issue, then you'll want to have your iPhone checked out by a technician. You have a couple of options:


  1. Contact Apple Support at Get Support.
  2. Visit iPhone Repair & Service - Apple Support to set up a repair.
  3. Review Find Locations for repair centers in your area.


Please be sure to check out Get your iPhone, iPad, or iPod touch ready for service - Apple SupportSupport before making arrangements for repair. We want to be sure you have the smoothest experience possible.


Best regards.




1 reply
Question marked as Top-ranking reply

Jun 25, 2023 6:10 PM in response to TLN_2023

Hello TLN_2023,


Thanks for posting in the Apple Support Communities.


If trying the forced restart as outlined in article, If your iPhone won't turn on or is frozen - Apple Support, doesn't correct the issue, then you'll want to have your iPhone checked out by a technician. You have a couple of options:


  1. Contact Apple Support at Get Support.
  2. Visit iPhone Repair & Service - Apple Support to set up a repair.
  3. Review Find Locations for repair centers in your area.


Please be sure to check out Get your iPhone, iPad, or iPod touch ready for service - Apple SupportSupport before making arrangements for repair. We want to be sure you have the smoothest experience possible.


Best regards.




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my iphone 13 pro will not turn on

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