Why I am I unable to verify my identity

I can understand the challenges you’re facing. Here are several links to support articles that address a few of the challenges,

Identity verification for Apple Card or Apple Cash - Apple Support

These IDs need to match your Name, Current Address, DOB, Social Security Number,

• State issued Drivers License or State ID – must have current address, correct DOB, SSN, full legal name and not be expired

• TransUnion credit report and you can get a free copy of your credit report at this link — all the information must match your State issued Drivers License.

https://www.annualcreditreport.com/index.action

• Apple ID. You can edit/adjust your information with help from this article,

Update the birth date associated with your Apple ID - Apple Support

• Lastly your application for Apple Card MasterCard must match all the above information.

A common error is expired Drivers License, and using an incorrect address or address that can’t be verified.

Why is positive ID required?

The Patriot Act requires that lenders, banks etc obtain a confirmed ID.

“To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.”