You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My AppleCare+ plan doesn't show up on 'Apple Support' app

Hello,


In October, with the purchase of the iPhone, I also did the AppleCare+ monthly plan.


In March I had problems with my payment card and it was deactivated, I later activated it.


But here arises a problem if I go to this site: Check Your Service and Support Coverage - Apple Support and enter my serial number, I am told it is incorrect or does not exist.


I go to settings - general - info and it is active.


However, if I go through the 'Apple Support' app and check the AppleCare plans, it doesn't exist there either...


Any ideas on how I can solve this?



[Re-Titled by Moderator]



iPhone 14 Pro Max

Posted on Jun 24, 2023 11:14 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2023 11:24 PM

The best way to handle this issue and get a clear response is to contact 👉 Official Apple Support


Axel F.


5 replies

My AppleCare+ plan doesn't show up on 'Apple Support' app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.