My AppleCare+ plan doesn't show up on 'Apple Support' app

Hello,


In October, with the purchase of the iPhone, I also did the AppleCare+ monthly plan.


In March I had problems with my payment card and it was deactivated, I later activated it.


But here arises a problem if I go to this site: Check Your Service and Support Coverage - Apple Support and enter my serial number, I am told it is incorrect or does not exist.


I go to settings - general - info and it is active.


However, if I go through the 'Apple Support' app and check the AppleCare plans, it doesn't exist there either...


Any ideas on how I can solve this?



[Re-Titled by Moderator]



iPhone 14 Pro Max

Posted on Jun 24, 2023 11:14 PM

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Question marked as Best reply

Posted on Jun 24, 2023 11:24 PM

The best way to handle this issue and get a clear response is to contact 👉 Official Apple Support


Axel F.


5 replies

My AppleCare+ plan doesn't show up on 'Apple Support' app

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