trying to recsue my old iphone (6 plus) with a old account

hi everyone,

so i found in my basement a iphone 6 plus that i had from 2015 to 2017 that still works but i tried to unlock it but i blocked the iphone and said


Iphone is Disabled

connect to itunes


so i factory reset the phone but when i tried to enter my old credentials it says this apple id is locked.

so i went to appleid login but i cant access it because of old email that i cant login because i changed and my google email wont recsue.


is there a way to change email even if its locked?

Posted on Jun 25, 2023 5:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2023 11:10 AM

Hi Bonnj,


If you're unable to access your Apple ID account by resetting the password, you may need to go through the account recovery process as explained in this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support.


"If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period.


What is account recovery?

Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.

Before you start the account recovery waiting period, try to reset your password. 

Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. 


After you start account recovery

After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access. This email arrives within 72 hours.

  • If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery. 
  • To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. 

When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.

In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer.*


Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to iforgot.apple.com and enter your Apple ID.

Cancel your request

  • If you remember your information and can sign in successfully, your wait period cancels automatically and you can use your Apple ID immediately.
  • To cancel a recovery request that you did not make, follow the instructions in your email confirmation."


Take care.


4 replies
Question marked as Top-ranking reply

Jun 27, 2023 11:10 AM in response to Bonnj

Hi Bonnj,


If you're unable to access your Apple ID account by resetting the password, you may need to go through the account recovery process as explained in this article: How to use account recovery when you can’t reset your Apple ID password - Apple Support.


"If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting period.


What is account recovery?

Account recovery is a process designed to get you back into your Apple ID account when you don’t have enough information to reset your password. For security reasons, it might take several days or longer before you can use your account again. We know this delay is inconvenient, but it's important so that we can keep your account and information safe.

Before you start the account recovery waiting period, try to reset your password. 

Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password. 


After you start account recovery

After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access. This email arrives within 72 hours.

  • If you submitted your account recovery request with iforgot.apple.com through your device's browser, you should avoid using that device during this period. Using that device might cancel account recovery. 
  • To avoid delays, turn off other devices that are signed in with your Apple ID until account recovery is complete. 

When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to immediately regain access to your Apple ID.

In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer.*


Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to iforgot.apple.com and enter your Apple ID.

Cancel your request

  • If you remember your information and can sign in successfully, your wait period cancels automatically and you can use your Apple ID immediately.
  • To cancel a recovery request that you did not make, follow the instructions in your email confirmation."


Take care.


Jun 26, 2023 4:57 PM in response to Bonnj

Hey Bonnj,


It sounds like you're experiencing Activation Lock. In order to remove activation lock, you'll need to follow these steps:


  1. "Go to www.iCloud.com/find.
  2. Sign in with your Apple ID and password.
  3. At the top, click All Devices.
  4. Select the device that you want to remove from iCloud.
  5. Click Remove from Account." How to remove Activation Lock


If you are unable to regain access to your account, you'll need to reset your password using these steps: If you forgot your Apple ID password


We hope this helps!


Sincerely.



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trying to recsue my old iphone (6 plus) with a old account

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