Problem with Intercom setting

location service for Home is on. However, when I try to change intercome settings from 'Never' I keep getting messages to enable Location service for Home in Settings. The icon for Home does not show up in Settings.

MacBook, macOS 10.15

Posted on Jun 25, 2023 6:22 AM

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2 replies

Jun 26, 2023 5:05 PM in response to HibernoUser

Hello HibernoUser,


Welcome to Apple Support Communities. 


We understand that you’re not able to set up intercom. We are happy to help.


Let’s make sure that your HomePod or HomePod mini speakers have the latest update installed using the steps here: Update HomePod - Apple Support

  1. "Make sure that your device is updated to the latest version of iOS, iPadOS, or macOS
  2. Open the Home app. 
  3. Tap or click the More button , then Home Settings  > Software Update.
  4. If there's a new update, select Update. If there isn't a new update, you can select HomePod to turn on automatic updates and get the latest software automatically when it's available. Software Update also tells you if your HomePod is already up to date, and shows you the installed HomePod software.

A white spinning light appears on the top of HomePod while it's updating. The update might take some time. Make sure that your HomePod stays plugged in while it's updating. "


Let’s also make sure that your iPhone has the latest iOS update using the steps here: Update your iPhone or iPad - Apple Support

“Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.“


These steps may help. Let us know if you have further questions.


Take care.

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Problem with Intercom setting

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