Never ending call

when im on a phone call with someone,even tho the other side hangs up the call on my phone never ends and it keeps on going even tho there is no one on the other side…it goes like that until I hang up..

also when I’m calling people and if they hang up because they can’t talk at the moment I don’t notice that because my phone shows me they picked up their phone…yet no one on the other side cause they never picked up their phone in the first place

iPhone 14, iOS 16

Posted on Jun 25, 2023 7:19 AM

Reply
1 reply

Jun 26, 2023 5:19 PM in response to yani70

Hello yani70,


Welcome to Apple Support Communities!


Let's check a setting in the Settings app under Accessibility to confirm you don't have Prevent Lock to end Call enabled.

Settings > Accessibility > Touch > Prevent Lock to End Call is disabled.


If you're still having the issue after checking that setting then we recommend contacting Apple Support directly for further help.


Thank you for using Apple Support Communities.

Take care!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Never ending call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.