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Level 1

6 points

Обнуление счета

Hi.

I want to change country for my account in App Store from USA to Japan + Visa.

But i have $0.03on my balance and cannot spend it before. Can you reset my balance manually?

Thanks!

Posted on Jun 25, 2023 8:45 AM

Top-ranking reply

Level 9

71,654 points

Posted on Jun 28, 2023 3:08 PM

Welcome!

We are not Apple but your fellow end users. We have no accces to Apple databases and accounts so cannot act on your behalf

Please see this article:

The next-to-last paragraph has a support link if you cannot use the money as part of a larger purchase.

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