You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID greyed out in settings

My Apple ID IS greyed out in settings on my IPhone 13 Pro Max, how can I fix this?

iPhone 13 Pro Max, iOS 16

Posted on Jun 25, 2023 9:38 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2023 9:52 AM

If an app or feature on your device is not working, not appearing*, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


3 replies
Question marked as Top-ranking reply

Jun 25, 2023 9:52 AM in response to Mercer101

If an app or feature on your device is not working, not appearing*, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this document about using Screen Time on an iPhone, iPad, or iPod touch --> Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.

- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


Apple ID greyed out in settings

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.