i need an iPhone 8 iCloud unlock, and i don't have a receipt of purchase

i need help to unlock iCloud on phone 8, i purchased last year, and i don't have any receipts any more


Posted on Jun 25, 2023 10:29 AM

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Question marked as Best reply

Posted on Jun 25, 2023 10:32 AM

Apple has two related features, Activation Lock ( Activation Lock for iPhone, iPad, and iPod touch - Apple Support ) and Find My ( iCloud+ - Find My - Apple ), which are designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.


Here are additional resources if you are the account owner, or can find the previous device owne:


● Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support

or this one for disabling Find My if activation lock has not yet engaged --> Turn off Find My on your iPhone or other devices - Apple Support


● Help with a lost Apple ID or password:

• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID email address or phone number - Apple Support

• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support


I know you say you don't have the receipt but the invoice information for retail and online stores is at:

Viewing & Changing Orders - Shopping Help - Apple

View or Print Invoice

"Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice.


If you need help viewing or printing your invoice, speak with an Apple Specialist" Telephone numbers --> Contact Apple for support and service - Apple Support


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer). Note that while this will let you get use of the device again, it will not help you with lost access to an account.


* There is a special link for this service. You should use it instead of just contacting Apple.


**Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support




1 reply
Question marked as Best reply

Jun 25, 2023 10:32 AM in response to AaEe313

Apple has two related features, Activation Lock ( Activation Lock for iPhone, iPad, and iPod touch - Apple Support ) and Find My ( iCloud+ - Find My - Apple ), which are designed to prevent anyone else from using an iPhone, iPad, or iPod touch if it's ever lost or stolen. Deactivation of either requires knowing the Apple ID and password that set the feature, or by placing a special request to Apple to reset the device. This Apple ID information essentially defines the current ownership of the device.


Here are additional resources if you are the account owner, or can find the previous device owne:


● Read this article to learn how to remove Activation Lock either on the device itself or on the web --> How to remove Activation Lock - Apple Support

or this one for disabling Find My if activation lock has not yet engaged --> Turn off Find My on your iPhone or other devices - Apple Support


● Help with a lost Apple ID or password:

• For help with a forgotten Apple ID (this is likely an active email address or one used in the past), click here --> If you forgot your Apple ID email address or phone number - Apple Support

• For help with a forgotten Apple ID password, click here --> If you forgot your Apple ID password - Apple Support


I know you say you don't have the receipt but the invoice information for retail and online stores is at:

Viewing & Changing Orders - Shopping Help - Apple

View or Print Invoice

"Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice.


If you need help viewing or printing your invoice, speak with an Apple Specialist" Telephone numbers --> Contact Apple for support and service - Apple Support


Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. This is done online* at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not provide many details in the article as to what is acceptable proof. Prior to this official service Apple typically required the original receipt** issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the first owner who does this, or a descendant with legal proof of ownership transfer). Note that while this will let you get use of the device again, it will not help you with lost access to an account.


* There is a special link for this service. You should use it instead of just contacting Apple.


**Apple recommends you keep your receipt after you buy an Apple device. --> Keep your receipt after you buy an Apple device - Apple Support




i need an iPhone 8 iCloud unlock, and i don't have a receipt of purchase

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