I have an AirPort which has been wonderful and reliable. However, recently my backups have started to fail with this error message: "The backup disk image “Scott’s MacBook Air.sparsebundle” could not be accessed (error 19)." Any idea what this means?
MacBook Air 13″, macOS 13.4
If you are saying that your "AirPort" is a Time Capsule.......
Hold down the option key on your Mac while you click on the Time Machine "clock" icon at the top of the Mac's screen. Select Verify Backups and run the check
If there is a backup already in progress when you do this, Verify Backups will be grayed out. Wait awhile, then try again.
The process might take anywhere from 10-60 minutes or more depending on how much data is stored in the backup file. Let the process run until it completes, or until you see an error message.
If an error message appears, post back with the exact text of that message
If you want to watch the progress of the diagnostic check, click on the Time Machine "clock" icon at the top of the Macs screen and then click on Open Time Machine Preferences. On newer operating systems this will read Open Time Machine Settings.
Otherwise, you will see an onscreen message that the check has completed.
If you are saying that your "AirPort" is a Time Capsule.......
Hold down the option key on your Mac while you click on the Time Machine "clock" icon at the top of the Mac's screen. Select Verify Backups and run the check
If there is a backup already in progress when you do this, Verify Backups will be grayed out. Wait awhile, then try again.
The process might take anywhere from 10-60 minutes or more depending on how much data is stored in the backup file. Let the process run until it completes, or until you see an error message.
If an error message appears, post back with the exact text of that message
If you want to watch the progress of the diagnostic check, click on the Time Machine "clock" icon at the top of the Macs screen and then click on Open Time Machine Preferences. On newer operating systems this will read Open Time Machine Settings.
Otherwise, you will see an onscreen message that the check has completed.
Yes, it's called "Scott's AirPort Time Capsule". Thank you for your reply. This worked. However, it required me to clear all my backups and started again from scratch. I do not mind that but it's probably going to take all day. Again, not a problem because it's doing that in the background. Thanks again for your response.
Scott
I am also having a problem backing up to my Time Capsule
I have verified the back-up as per above and it is fine
But, then, when I try to back up it fails and I get the message: "An error occurred while starting the backup. Antivirus software may be preventing Time Machine from writing to the backup."
I don't have any anti-virus software, as far as I'm aware
Any ideas what might be happening?
Also, how can I do a reset, other than just turning the TC off and on again?
Thank you
Time Machine
