iPhone 14 Plus stuck after updating to 16.5.1

On the 22nd of June 2023 I updated my software to 16.5.1. After rebooting I could not log into my phone. It was stuck on the message that said your phone was updated to … I could not hard boot it at all it was not responding if I clicked on the OK button. So I had to wait for the battery to die (from 95%). And then I was able to log into my phone with passcode and sim pin.

Posted on Jun 26, 2023 1:48 AM

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Posted on Jun 26, 2023 2:02 AM

If that situation would come back, try again a "forced restart" of your 14, using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these correct gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as Top-ranking reply

Jun 26, 2023 2:02 AM in response to nicoleneVDW

If that situation would come back, try again a "forced restart" of your 14, using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these correct gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPhone 14 Plus stuck after updating to 16.5.1

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