Can the serial number on IPad Pro case box be verified?

Can the serial number on IPad Pro case box be verified on the check coverage site? I am trying but get invalid as the result.


Posted on Jun 26, 2023 2:57 AM

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Jun 26, 2023 3:22 AM in response to khajotia

Unless you are purchasing from directly from Apple, or an Apple Authorised retailer, any box labelling simply cannot be relied upon.


Products can be readily re-boxed, re-labelled or simply misrepresented.


The only advice that i can constructively offer is to purchase Apple products through a recognised official retailer - in so doing having full confidence in both origin and expected quality.

Jun 26, 2023 4:03 AM in response to khajotia

In purchasing a pre-owned device, the serial number is perhaps the least important of your due diligence checks…


Here are Apple’s recommended actions and checks to perform when purchasing a previously used device:



Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.



These comments from one of our senior ASC contributors is very relevant:

The All Too Common SAD Reality of Buying … - Apple Community

Can the serial number on IPad Pro case box be verified?

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