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I can’t add the card to Apple Pay

I can’t add the card to Apple Pay. It says that the region specified for this device cannot be used with Apple Pay.

  1. I have tried to change the region but it didn’t help
  2. I have already added a card before ( several years ago) and there was no problem. That one is from Polish bank. Now I want to add the card of Ukrainian bank.

Help me, please

iPhone XR, iOS 16

Posted on Jun 26, 2023 6:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 6:35 AM

Have you contacted the support team at the Ukraine bank and explained the issue? They may be refusing to add the card due to the region you're in. I can’t guarantee that’s not the issue.


Is your iPhone updated to the latest iOS,


Update iOS on iPhone - Apple Support


After updating or your next step is to force restart your iPhone and try adding the card.


Force restart iPhone - Apple Support


8 replies
Question marked as Top-ranking reply

Jun 26, 2023 6:35 AM in response to valeriia119

Have you contacted the support team at the Ukraine bank and explained the issue? They may be refusing to add the card due to the region you're in. I can’t guarantee that’s not the issue.


Is your iPhone updated to the latest iOS,


Update iOS on iPhone - Apple Support


After updating or your next step is to force restart your iPhone and try adding the card.


Force restart iPhone - Apple Support


Jun 26, 2023 6:27 AM in response to Jeff Donald

The card of Polish bank (ING) is in my Apple wallet. Another one is the card of Ukrainian bank ( Monobank). Monobank supports Apple Pay, as all my friends use it. I’m in Poland and I can use the Polish card in Apple Pay, so this country supports Apple Pay. Is there any possible issue? I’m in desperate and neither my bank nor community can help me with it

I can’t add the card to Apple Pay

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