Refund

I requested a refund for a subscription that I did not want to pay, it shows that the money was returned, but the money never came to the card. What to do?

iPhone 11, iOS 16

Posted on Jun 26, 2023 7:11 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2023 7:22 AM

You can check the status of your refund here:

Check the status of a refund for apps or content that you bought from Apple - Apple Support


I’ve copied the timing of various refund types below:


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

2 replies
Question marked as Top-ranking reply

Jun 26, 2023 7:22 AM in response to Aidamh18

You can check the status of your refund here:

Check the status of a refund for apps or content that you bought from Apple - Apple Support


I’ve copied the timing of various refund types below:


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Refund

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