Why can’t my son access the family share
I have the family share plan. My son’s account is not re of using and using the shared storage. He accepted the invite and there are less than 5 members sharing plan.
iPhone 11
User profile for user:
Keisha_Keisha
User level:
Community Specialist
Hi Heather179,
Thanks for posting here in Apple Support Communications. It appears that your son was able to join the Family Sharing group but is unable to use iCloud+. If this is correct, then you'll want to make sure that the iOS is updated on his device first. You can verify this in Settings > General > Software Update. Then please follow the steps below as it may help to address the issue you're facing: Share iCloud+ with your family - Apple Support
If this is not what's occurring, please provide us with more details.
Kind regards.