Apple Music not working on Google Nest Hub

Apple Music was working fine up to about 1 week ago then it just didn't connect any more. UNLINKED the service and re-LINKED Apple Music but no joy. Contacted Google support but they say it is an Apple issue here is a screen shot of their response after I submit a ticket for investigation...

Posted on Jun 26, 2023 3:54 PM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 6:42 PM

Hi MJMaassen,


A good first step in isolating your concern to determine the best course of action to take is verifying the Apple Music service works on other devices or via other methods. Confirm that the account credentials you're using allow access to the service at Apple Music.


Then, as the page Play Apple Music on your Google Nest speaker or display mentions regional availability, confirm that Apple Music is listed for your area at Availability of Apple Media Services.


If no issue or solution is identified through those means, contact Apple Support as directed by Google to inquire further about this feature.


Regards.


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3 replies
Question marked as Top-ranking reply

Jun 27, 2023 6:42 PM in response to MJMaassen

Hi MJMaassen,


A good first step in isolating your concern to determine the best course of action to take is verifying the Apple Music service works on other devices or via other methods. Confirm that the account credentials you're using allow access to the service at Apple Music.


Then, as the page Play Apple Music on your Google Nest speaker or display mentions regional availability, confirm that Apple Music is listed for your area at Availability of Apple Media Services.


If no issue or solution is identified through those means, contact Apple Support as directed by Google to inquire further about this feature.


Regards.


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Apple Music not working on Google Nest Hub

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