When I press install now on my iPhone 7 it says I’m not connected to the internet but I am I don’t understand?

I can’t update my iPhone 7 I press install now and then it tells me I am not connected to the internet when I actually am I don’t understand??

Earlier iPhone models

Posted on Jun 26, 2023 3:56 PM

Reply
Question marked as Best reply

Posted on Jun 26, 2023 3:59 PM

Please work your way through the troubleshooting guide linked below:


If your iPhone or iPad won't update - Apple SupportAppleOfficial Apple Support › en-us


Most update problems go away if you can connect your iPhone to a Mac or PC and update that way.




1 reply

When I press install now on my iPhone 7 it says I’m not connected to the internet but I am I don’t understand?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.