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Distorted images/icons

Unfortunately texting Apple Support is unavailable in my region so I am coming here. Multiple images are appearing distorted on my iPad. I know it’s not a problem with the website as it’s happening on many and others aren’t having the same issue. It’s also affecting app icons. I have attached three examples. Any idea of what this is and how to fix it? Doing a restart doesn’t resolve the issue. Thanks.

iPad Air (5th generation)

Posted on Jun 26, 2023 5:40 PM

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Posted on Jun 27, 2023 7:40 AM

Have you updated your iPad to iPadOS 16.5.1 - or a beta version? Reports of this issue, that I have seen within the Apple Support Community, relate to an iPadOS 17 beta.


The Terms of Use that govern participation within ASC preclude all discussion of beta software.


If you have installed a beta version of iPadOS, you should have full expectation of encountering bugs and issues. If you wish to restore iPadOS 16.5.1, you will need to follow the instructions found where you signed-up for the beta programme.

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Question marked as Top-ranking reply

Jun 27, 2023 7:40 AM in response to FatalFit

Have you updated your iPad to iPadOS 16.5.1 - or a beta version? Reports of this issue, that I have seen within the Apple Support Community, relate to an iPadOS 17 beta.


The Terms of Use that govern participation within ASC preclude all discussion of beta software.


If you have installed a beta version of iPadOS, you should have full expectation of encountering bugs and issues. If you wish to restore iPadOS 16.5.1, you will need to follow the instructions found where you signed-up for the beta programme.

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Distorted images/icons

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