Why won’t my capital one credit card add to Apple Pay

How to connect my capital one credit card?

iPhone 14 Pro Max, iOS 16

Posted on Jun 26, 2023 6:25 PM

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10 replies

Jun 26, 2023 6:31 PM in response to NicThaGoat

Only Capital One can answer Why they aren’t allowing you to add their card. But here are some possibilities: A “card declined" message means that the issuer of the credit or debit card you have on file in your iTunes account rejected account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:

  • Apple is not allowed to accept credit or debit cards in your country
  • The card is not recognized in your country
  • Insufficient balance or account in arrears
  • Account suspended for suspected fraud (not necessarily by you)
  • Error in card number
  • Wrong expiration date
  • Wrong security (CVV) code
  • Address in your iTunes account does not match exactly the billing address for the card
  • The card was not issued in the country of the iTunes store
  • You are connected through a VPN provider


Here is additional information from Apple→If your payment method is declined in the App Store or iTunes Store - Apple Support

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Why won’t my capital one credit card add to Apple Pay

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