My account has been locked

You will need to contact Apple Support for help with this. Those of us on the forums are volunteers and do not have access to your account information.

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

~Lyssa

Did you follow the instructions to Contact Apple Support at https://support.apple.com/HT208856?

They are the only folks who can help you....since we do not have access to your account.