Not recognized purchasing amount

i have a lot of purchasing amount from apple not recognized


[Re-Titled by Moderator]

Posted on Jun 26, 2023 11:22 PM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 1:17 AM

See the purchase history for a specification of all charges to your Apple ID account.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

2 replies

Jun 27, 2023 8:27 AM in response to Atef7711

If Apple does NOT show a record of the charges in your purchase history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

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Not recognized purchasing amount

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