Can you cancel a subscription through your Apple Card so a merchant can no longer charge you?

Need help since I don’t have the login to cancel the subscription but every month I get charged 40 dollars for something nobody is using and there is no customer service center I can call the online help center needs an email and password that I don’t have .

please help.

Posted on Jun 27, 2023 9:34 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2023 9:40 AM

Apple Support Community is a public forum and does not have access to your personal or financial information.


You’ll need to contact Goldman Sachs Bank for assistance with this issue. Goldman is the issuer and servicer of Apple Card MasterCard. Apple is not a bank. Here is their contact information.


  • CONTACTING — Goldman Sachs Bank 



  • Call toll-free at 877-255-5923; or


  • Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.


3 replies
Question marked as Top-ranking reply

Jun 27, 2023 9:40 AM in response to duran292

Apple Support Community is a public forum and does not have access to your personal or financial information.


You’ll need to contact Goldman Sachs Bank for assistance with this issue. Goldman is the issuer and servicer of Apple Card MasterCard. Apple is not a bank. Here is their contact information.


  • CONTACTING — Goldman Sachs Bank 



  • Call toll-free at 877-255-5923; or


  • Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.


Jun 27, 2023 10:04 AM in response to duran292

OK, that’s important information. You initiated the subscription through the Shopify app. Here’s how you need to proceed. Apple Support Community does not have access to your personal or financial information.


Subscriptions and Billing - Official Apple Support


Request a refund for apps or content that you bought from Apple - Apple Support


Links to contact Apple Support are in the articles i shared above.


When you contact Apple Support, they may be able to stop your subscription. However, you can turn off the subscription your self. Please read and follow the steps in the support article linked below.


If you want to cancel a subscription from Apple - Apple Support


Please reply if you have any continuing issues.

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Can you cancel a subscription through your Apple Card so a merchant can no longer charge you?

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