Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

The compass app does not work it just is locked on North. I have turned phone off and on, deleted and reinstalled app no joy. Does this mean the internals that control this app are broken!

The compass app does not work, it just is locked on North. I have turned phone off and on, deleted and reinstalled app, no joy. Does this mean the internals that control this app are broken!

iPhone 7, iOS 15

Posted on Jun 27, 2023 4:53 PM

Reply
Question marked as Best reply

Posted on Jun 28, 2023 5:20 PM

boeingjt3d1 Said:

"Did all that earlier No joy, but thanks anyway."

-------


Remove the app, and then add it back,


  1. Go Here: Delete Built-in Apple Apps from your iPhone, iPad, or Apple Watch - Apple Support
  2. Scroll to: Delete a built-in app from your device
  3. Proceed from there as necessary
  4. Reinstall it here: Compass∞ on the App Store - Apple
5 replies
Question marked as Best reply

Jun 28, 2023 5:20 PM in response to boeingjt3d1

boeingjt3d1 Said:

"Did all that earlier No joy, but thanks anyway."

-------


Remove the app, and then add it back,


  1. Go Here: Delete Built-in Apple Apps from your iPhone, iPad, or Apple Watch - Apple Support
  2. Scroll to: Delete a built-in app from your device
  3. Proceed from there as necessary
  4. Reinstall it here: Compass∞ on the App Store - Apple

Jun 27, 2023 9:58 PM in response to boeingjt3d1

boeingjt3d1 Siad:

"The compass app does not work, it just is locked on North. I have turned phone off and on, deleted and reinstalled app, no joy. Does this mean the internals that control this app are broken!"

-------


Troubleshooting the Compass App:

I think it has simply stopped responding -Compass app, or not.


A. Start Here: If an App on your iPhone or iPad Stops Responding, Closes Unexpectedly, or won’t Open - Apple Support


B. Close All Apps:

Something is not responding. So, start with closing all apps. Hold you finger down as you swipe up from the bottom-left corner, to the top-right corner. Then, close all of these open apps, by swiping up quickly for each app.

The compass app does not work it just is locked on North. I have turned phone off and on, deleted and reinstalled app no joy. Does this mean the internals that control this app are broken!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.