MacBook Air laptop

Can someone plz help me with this !!I

MacBook Air 13″, 12.6

Posted on Jun 27, 2023 7:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2023 8:04 PM

Drewdrew9519 Said:

"MacBook Air laptop: Can someone plz help me with this !!I"

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Thank you for the photo.


Troubleshooting a Mac with a Lock on it:

This has been locked, by a user.


So, is this a Used Device?:

If so, you need to have the selling perform as instructed here, else wise it is useless to your own account:  What to do Before you Sell, Give Away, or Trade In your Mac - Apple Support.  The seller should have known better. If purchased off of a site (i.e. eBay or Amazon), then contact the site, seeing if the seller can be held accountable, and if you can get your money back.

1 reply
Question marked as Top-ranking reply

Jun 27, 2023 8:04 PM in response to Drewdrew9519

Drewdrew9519 Said:

"MacBook Air laptop: Can someone plz help me with this !!I"

-------


Thank you for the photo.


Troubleshooting a Mac with a Lock on it:

This has been locked, by a user.


So, is this a Used Device?:

If so, you need to have the selling perform as instructed here, else wise it is useless to your own account:  What to do Before you Sell, Give Away, or Trade In your Mac - Apple Support.  The seller should have known better. If purchased off of a site (i.e. eBay or Amazon), then contact the site, seeing if the seller can be held accountable, and if you can get your money back.

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MacBook Air laptop

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