My phone has been experiencing unexpected shutdowns even when it’s been charged and it so annoying and humiliating. Sometimes I just feel like hitting it against the wall.

Why is my iPhone experiencing unexpected shutdowns even on charge?

iPhone X, iOS 16

Posted on Jun 28, 2023 10:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 28, 2023 10:39 AM

Hello ~ Check your battery health. What’s your percentage there?


 iPhone Battery and Performance*



*You can find these in Settings > Battery > Battery Health (with iOS 16.1 or later, find these in Settings > Battery > Battery Health & Charging).


If below 80% you may need your battery replaced.


Genius Bar Reservation and Apple Support Options - Apple


iPhone Battery Repair & Replacement - Apple Support


Post back if needed and take care.


~Katana-San~

1 reply
Question marked as Top-ranking reply

Jun 28, 2023 10:39 AM in response to jephter228

Hello ~ Check your battery health. What’s your percentage there?


 iPhone Battery and Performance*



*You can find these in Settings > Battery > Battery Health (with iOS 16.1 or later, find these in Settings > Battery > Battery Health & Charging).


If below 80% you may need your battery replaced.


Genius Bar Reservation and Apple Support Options - Apple


iPhone Battery Repair & Replacement - Apple Support


Post back if needed and take care.


~Katana-San~

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone has been experiencing unexpected shutdowns even when it’s been charged and it so annoying and humiliating. Sometimes I just feel like hitting it against the wall.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.