Why are my AirPods not fully connect

Why do my AirPods say the setup is incomplete

AirPods Pro (2nd generation)

Posted on Jun 28, 2023 12:39 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2023 8:06 AM

Hi O_plat3209,


You may be referring to the message discussed in the support article you came to us from If you get an alert in the Find My app that your AirPods setup is incomplete these are the steps to take to address it:


"Your AirPods might take a while to pair. If you get an alert that they aren't paired or that pairing is incomplete, wait for a few minutes. Then try these troubleshooting steps:


  1. Update to the latest version of iOS or iPadOS. Some AirPods and some Find My features work only with the latest version of iOS or iPadOS.
  2. Make sure that you turned on Find My on your iPhone or iPad.

3. If you haven't, turn on two-factor authentication for your Apple ID.

4. If you haven't, turn on iCloud Keychain.

5. In the Settings app, tap Bluetooth and make sure that it's turned on.

6. In the Settings app, check for an alert to Update Apple ID Settings. If there's an alert, follow the prompts to complete setup.

7. Close the lid of your charging case, wait a few moments, then open the lid again.


After about a minute, pairing should be complete and the alert should no longer appear.


Still not working? Reset your AirPods, then add them in the Find My app again.


Learn how to reset your AirPods"


Regards.

1 reply
Question marked as Top-ranking reply

Jun 30, 2023 8:06 AM in response to O_plat3209

Hi O_plat3209,


You may be referring to the message discussed in the support article you came to us from If you get an alert in the Find My app that your AirPods setup is incomplete these are the steps to take to address it:


"Your AirPods might take a while to pair. If you get an alert that they aren't paired or that pairing is incomplete, wait for a few minutes. Then try these troubleshooting steps:


  1. Update to the latest version of iOS or iPadOS. Some AirPods and some Find My features work only with the latest version of iOS or iPadOS.
  2. Make sure that you turned on Find My on your iPhone or iPad.

3. If you haven't, turn on two-factor authentication for your Apple ID.

4. If you haven't, turn on iCloud Keychain.

5. In the Settings app, tap Bluetooth and make sure that it's turned on.

6. In the Settings app, check for an alert to Update Apple ID Settings. If there's an alert, follow the prompts to complete setup.

7. Close the lid of your charging case, wait a few moments, then open the lid again.


After about a minute, pairing should be complete and the alert should no longer appear.


Still not working? Reset your AirPods, then add them in the Find My app again.


Learn how to reset your AirPods"


Regards.

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Why are my AirPods not fully connect

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