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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I am from Bulgaria and bought Super Mario Bros.
In my country the trailer is in Bulgarian and in the description of the movie it shows there is a Bulgarian audio track as well.
But when I purchased and try to select the language, I see only English and English AD.
Can you help?
Hi All,
I will give you the solution.
It looks like that the trailer does not link up to the actual audio track of the movie you are purchasing. Just like in the case with Italian and Bulgarian and even Czech.
Scenario is:
Final conclusion is that, there is someone who has not uploaded each track per movie and only kept the original audio of it. That is why we are not able to select our desired audio track.
Now, 1 month later, the Bulgarian audio track for Mario is available and I can listen to it.
Cheers,
Zt4cy
Hi All,
I will give you the solution.
It looks like that the trailer does not link up to the actual audio track of the movie you are purchasing. Just like in the case with Italian and Bulgarian and even Czech.
Scenario is:
Final conclusion is that, there is someone who has not uploaded each track per movie and only kept the original audio of it. That is why we are not able to select our desired audio track.
Now, 1 month later, the Bulgarian audio track for Mario is available and I can listen to it.
Cheers,
Zt4cy
Hi Zt4cy,
Thank you for posting in the Apple Support Community. To change the language to your preference on your Apple TV, follow the steps below:
. Or use your smart TV, streaming device, or game console remote to navigate to the Audio button .
You can find these steps and additional options in the article Change subtitles or languages for videos in the Apple TV app or iTunes Store. If that doesn't work, you can request a refund using the steps here: Request a refund for apps or content that you bought from Apple.
Cheers!
I have the same problem, Italian language is not listed in the menu but it is advertised in iTunes. Also the trailer is in italian.
Can you please advice!?
I bought Super Mario Bros movie, it was working well and one day it had no other language than English, can you help?
Hello Zt4cy,
Due to the fact that I found your answer helpful and I have the same problem, could you help me to tell me from where I can ask for refund?
Thank you in advance
Had the same problem (Norwegian). Fixed it by adding English as a second language on the Apple TV itself (some random bug behind it maybe).
Might not work for anyone else, but worth a try
Super Mario Bros problem with AAC Audio track
