hi my iphone 7 is not getting update

Hello, my name is killian and i am also another member of Apple's Support Community website, but i will be helping you through your concerns today. Happy to help :)

i understand you are not receiving updates on your iPhone 7 and i think i know why! let me explain.

Apple has concluded support for the iPhone 7 Lineup after iOS15. your device will not be able to upgrade to iOS16 Or the upcoming iOS17. what i suggest you do is upgrade today to a compatible device if you would like to experience the epic features both iOS 16 & 17 have to offer :))

i am sorry that i couldnt be of much help but check this link out for more information

1. Compatible Devices with iOS16: iOS 16 and iPadOS 16 are compatible with these devices - Apple Support

to conclude this, i hope that the information i have provided you with has been helpful and resourceful, and i also hope it resolves the problems indicated. if you do have further questions i would be most happily to answer them for you. simply respond to this reply and i will continue to help. other than that, it was a pleasure helping you today and i hope you have a really good day :))

Thank you,

Killian R