My iPhone 11 doesn't sim dosent support the transfer to my new iPhone 14 it dosent take a SIM card but a SIM card came w/ the 14 through Verizon thru straight talk

Transfer iPhone 11 to iPhone 14

iPhone 14, iOS 16

Posted on Jun 28, 2023 1:15 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2023 10:16 AM

Contact Verizon and ask them to help you set up your phone with an eSIM. They should have known better than to send a SIM card with an iPhone 14 sold in the US.

2 replies

Jun 30, 2023 8:40 AM in response to WestonEdwin

Greetings WestonEdwin,


It sounds like you need to unlock your iPhone for use on another carrier. If so, these are the best steps to take:


  1. "Only your carrier can unlock your iPhone. Contact them and request an unlock. After you submit the request, it might take a few days to complete. Contact your carrier to check the status of your request.
  2. After your carrier confirms that they unlocked your iPhone, follow the steps below. " How to unlock your iPhone for use with a different carrier


If you need to transfer the data from the iPhone 11 to the iPhone 14, follow these steps: Transfer data from your previous iOS or iPadOS device to your new iPhone or iPad


Should we have an incorrect understanding of the issue, consider offering more details to help the community guide you to a resolution. Let us know exactly what is that you are wanting to accomplish vs what actually happens. Also, include error messages you see, as these can be helpful in isolating the issue.


We hope this helps!


Sincerely.



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My iPhone 11 doesn't sim dosent support the transfer to my new iPhone 14 it dosent take a SIM card but a SIM card came w/ the 14 through Verizon thru straight talk

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