I keep getting these emails telling me that I’m going to lose everything on my iCloud and all my pictures.
I keep getting these emails telling me that I’m going to lose everything on my iCloud and all my pictures.
iPad, iPadOS 16
Question marked as
User profile for user:
mikeg28806
User level:
Community Specialist
Thanks for posting in the Apple Support Communities Telizia,
We recommend reviewing the following information to help determine the authenticity of the message you received:
Use these tips to avoid scams and learn what to do if you receive suspicious emails, phone calls, or other messages.
If you receive a suspicious email or SMS text message that looks like it's supposed to be from Apple, please email it to reportphishing@apple.com.
Phishing refers to fraudulent attempts to get personal information from you, usually by email. But scammers use any means they can to trick you into sharing information or giving them money, including:
* Fraudulent emails and other messages that look like they're from legitimate companies, including Apple
* Misleading pop-ups and ads that say your device has a security problem
* Scam phone calls or voicemails that impersonate Apple Support
* Fake promotions that offer free products and prizes
* Unwanted Calendar invitations and subscriptions
If you're suspicious about an unexpected message, call, or request for personal information or money, it's safer to presume it's a scam and contact that company directly if you need to. If you're concerned about a security issue with your Apple device, you can get help from Apple.
If you believe that your Apple ID has been compromised, or if you might have entered your password or other personal info on a scam website, change your Apple ID password immediately.
How to protect your Apple account and devices
Here are some things you can do to avoid scams that target your Apple account and devices.
* Never share personal information like credit card numbers, unless you can verify the recipient is who they claim to be.
* Protect your Apple ID. Use two-factor authentication, always keep your contact information secure and up to date, and never share your Apple ID password or verification codes with anyone. Apple never asks for this information to provide support.
* Never use Apple Gift Cards to make other kinds of payments.
* Learn how to identify legitimate Apple emails about your App Store or iTunes Store purchases. If you send or receive money with Apple Pay (U.S. only), treat it like any other private transaction.
* Learn how to keep your Apple devices and data secure.
* Download software only from sources you can trust.
* Don't follow links or open or save attachments in suspicious or unsolicited messages.
How to report suspicious emails, messages, and calls
* If you receive a suspicious email that looks like it's supposed to be from Apple, please forward it to reportphishing@apple.com.1
* To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to reportphishing@apple.com.
* To report spam or other suspicious emails that you receive in your iCloud.com, me.com, or mac.com Inbox, send them to abuse@icloud.com.
* To report spam or other suspicious messages that you receive through Messages, tap Report Junk under the message. You can also block unwanted messages and calls.
* Report scam phone calls to the Federal Trade Commission (U.S. only) at reportfraud.ftc.gov or to your local law enforcement agency.
More information about phishing and other scams
Learn how to identify phishing messages, handle fraudulent phone calls, and avoid other online scams.
How to identify fraudulent emails and messages
Scammers try to copy email and text messages from legitimate companies to trick you into giving them your personal information and passwords. These signs can help you identify phishing emails:
* The sender’s email or phone doesn’t match the name of the company that it claims to be from.
* The email or phone they used to contact you is different from the one that you gave that company.
* A link in a message looks right, but the URL doesn’t match the company’s website.2
* The message looks significantly different from other messages that you’ve received from the company.
* The message requests personal information, like a credit card number or account password.
* The message is unsolicited and contains an attachment.
Recognize and avoid phishing messages, phony support calls, and other scams
If you have more questions, or need more help, providing additional information and context may increase the chance that you'll receive a helpful response.
Cheers!
