Erased i Pad and set up for husband. Said it was active and now it isn
Sorry if this gets long. I have a 9th Gen i Pad. I erased it so I could give it to my husband. I set him up with an apple ID and his email etc. There apparently was in issue with his password, so I changed the password for him.
Said it was all activated and ready. The next morning it said he needed to log in again to his Apple ID. Put in password, says it's wrong. Checked further with the Apple ID and it says it is not active.
There is no where for me to go and fix it. I tried to erase again and of course I can't because it does not recognize that as an account. Is there any way to fix this problem? I am so upset that is is so messed up and doesn't seem to be a way to fix it. I am not very tech savvy either so I really am having a hard time. If anyone has any answers or suggestions to help me, I would greatly appreciate it. I would need very easy precise explanations.
iPad (9th generation)