I've been trying to login to my Apple ID on my MacBook for a week now but the pop up - Verification Failed. An unknown error occurred - keeps coming up
I've tried changing my password and logging in again but doesn't work
Any help would be appreciated
MacBook Pro 15″, macOS 10.15
Hey rzk273,
We'd recommend reviewing the information in this article as it provides steps to help resolve Apple ID sign in issues: If you can't connect or sign in to iCloud - Apple Support
As the message is stating that verification has failed, the problem could be network related.
We'd suggest checking for and installing any updates that may be available for your Mac: Update macOS on Mac - Apple Support
We'd also recommend temporarily disabling any anti-virus or security software, or VPNs that may be running on your Mac as they could be interfering with the sign in process.
Thanks!
Hey rzk273,
We'd recommend reviewing the information in this article as it provides steps to help resolve Apple ID sign in issues: If you can't connect or sign in to iCloud - Apple Support
As the message is stating that verification has failed, the problem could be network related.
We'd suggest checking for and installing any updates that may be available for your Mac: Update macOS on Mac - Apple Support
We'd also recommend temporarily disabling any anti-virus or security software, or VPNs that may be running on your Mac as they could be interfering with the sign in process.
Thanks!
Verification Failed. An unknown error occurred
