New Macbook Air doesn't recognize iphone passcode

Setting up a new Mac Air and system won't recognize my iphone passcode.

MacBook Air (M2, 2023)

Posted on Jun 28, 2023 5:50 PM

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Question marked as Top-ranking reply

Posted on Jun 28, 2023 7:57 PM

If you're setting up a new MacBook Air and encountering issues with recognizing your iPhone passcode, there are a few steps you can try to troubleshoot the problem:


1. Check USB Connection: Ensure that you are using a certified Lightning cable and connecting it directly to the MacBook Air's USB port. Avoid using any adapters or extension cables. Sometimes, using a different USB port or cable can help establish a reliable connection.


2. Trust the Computer: On your iPhone, when prompted with a Trust This Computer message, make sure to tap "Trust." This allows the MacBook Air to access your device and establish a secure connection.


3. Unlock iPhone Screen: Make sure your iPhone is awake and the screen is unlocked before connecting it to the MacBook Air. Enter your passcode on the iPhone to unlock it and try connecting again.


4. Update macOS and iOS: Ensure that both your MacBook Air and iPhone are running the latest software updates. On your MacBook Air, go to the Apple menu, select "System Preferences," then click on "Software Update." On your iPhone, go to Settings > General > Software Update. Install any available updates to ensure compatibility between the devices.


5. Restart Devices: Try restarting both your MacBook Air and iPhone. Sometimes, a simple restart can resolve connectivity issues.


6. Reset Privacy Settings: On your iPhone, go to Settings > General > Reset > Reset Location & Privacy. This will reset the privacy settings for all apps and services. Afterward, reconnect your iPhone to the MacBook Air and see if it recognizes the passcode.


7. Check Security Settings: On your MacBook Air, go to the Apple menu, select "System Preferences," then click on "Security & Privacy." Under the Privacy tab, make sure that "Full Disk Access" and "Accessibility" options are enabled for iTunes or Finder, as these permissions are necessary for proper device recognition.

2 replies
Question marked as Top-ranking reply

Jun 28, 2023 7:57 PM in response to Antennaria

If you're setting up a new MacBook Air and encountering issues with recognizing your iPhone passcode, there are a few steps you can try to troubleshoot the problem:


1. Check USB Connection: Ensure that you are using a certified Lightning cable and connecting it directly to the MacBook Air's USB port. Avoid using any adapters or extension cables. Sometimes, using a different USB port or cable can help establish a reliable connection.


2. Trust the Computer: On your iPhone, when prompted with a Trust This Computer message, make sure to tap "Trust." This allows the MacBook Air to access your device and establish a secure connection.


3. Unlock iPhone Screen: Make sure your iPhone is awake and the screen is unlocked before connecting it to the MacBook Air. Enter your passcode on the iPhone to unlock it and try connecting again.


4. Update macOS and iOS: Ensure that both your MacBook Air and iPhone are running the latest software updates. On your MacBook Air, go to the Apple menu, select "System Preferences," then click on "Software Update." On your iPhone, go to Settings > General > Software Update. Install any available updates to ensure compatibility between the devices.


5. Restart Devices: Try restarting both your MacBook Air and iPhone. Sometimes, a simple restart can resolve connectivity issues.


6. Reset Privacy Settings: On your iPhone, go to Settings > General > Reset > Reset Location & Privacy. This will reset the privacy settings for all apps and services. Afterward, reconnect your iPhone to the MacBook Air and see if it recognizes the passcode.


7. Check Security Settings: On your MacBook Air, go to the Apple menu, select "System Preferences," then click on "Security & Privacy." Under the Privacy tab, make sure that "Full Disk Access" and "Accessibility" options are enabled for iTunes or Finder, as these permissions are necessary for proper device recognition.

Jun 28, 2023 6:31 PM in response to Antennaria

Antennaria Said:

"Setting up a new Mac Air and system won't recognize my iphone passcode."

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Recognizing iPhone Passcode:


Be Logged into the Same Apple ID:

Be certain your are logged in to the same account, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support. If not the same account, then it just will not be correct.


Change the Passcode:

As a last resort, change the Passcode. Keep a record of it in a safe space. Set a passcode on iPhone - Apple Support

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New Macbook Air doesn't recognize iphone passcode

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