Icloud
After upgrading my mac it has got locked by an account which is not mine and its ask me to enter the id and password of a another iCloud account that i don’t know .. how can i unlock it
iPhone 13, iOS 16
After upgrading my mac it has got locked by an account which is not mine and its ask me to enter the id and password of a another iCloud account that i don’t know .. how can i unlock it
iPhone 13, iOS 16
Khalilrbh wrote:
After upgrading my mac it has got locked by an account which is not mine and its ask me to enter the id and password of a another iCloud account that i don’t know .. how can i unlock it
You make it sound like this is a used Mac that you bought that was not properly prepared for resale..(?)
ref: What to do before you sell, give away, or trade in your Mac...
if you are stuck—
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
Make an appointment
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Khalilrbh wrote:
After upgrading my mac it has got locked by an account which is not mine and its ask me to enter the id and password of a another iCloud account that i don’t know .. how can i unlock it
You make it sound like this is a used Mac that you bought that was not properly prepared for resale..(?)
ref: What to do before you sell, give away, or trade in your Mac...
if you are stuck—
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
Make an appointment
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Icloud