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Can't log into Apple ID on Intel MacBook after transfer

I recently transfered my M1 MacBook Pro to an Intel MacBook Pro. Everything works as expected. The only issue that I have is I can't log into my Apple ID on the Intel MacBook. When I try to do it, it asks me for a confirmation code on other devices but then nothing happens, I am just turned back to log in screen. It then continue to show as being logged in if I look into my Apple account on other devices, but not on the Intel MacBook. So far I tried:

  • multiple restars
  • log in while in safe mode
  • create a different administrator account on the same MacBook and log in there with the same Apple ID -- it works
  • log out of the M1 MacBook Pro and log into the new one
  • removing keychain files
  • reinstall OS



I'm running out of options. This is clearly a bug. Anyone has any insights into how to solve it?

MacOS Version: Ventura 13.4.1 (22F82)


Thanks!

MacBook Pro (2017 – 2020)

Posted on Jun 29, 2023 2:22 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2023 7:37 AM

florinzf wrote:

• I recently transfered my M1 MacBook Pro to an Intel MacBook Pro. Everything works as expected. The only issue that I have is I can't log into my Apple ID on the Intel MacBook. When I try to do it, it asks me for a confirmation code on other devices but then nothing happens, I am just turned back to log in screen. It then continue to show as being logged in if I look into my Apple account on other devices, but not on the Intel MacBook. So far I tried:
multiple restars
• log in while in safe mode
• create a different administrator account on the same MacBook and log in there with the same Apple ID -- it works
• log out of the M1 MacBook Pro and log into the new one
• removing keychain files
• reinstall OS


I'm running out of options. This is clearly a bug. Anyone has any insights into how to solve it?
MacOS Version: Ventura 13.4.1 (22F82)

Thanks!



If you've set up your Apple ID and need help signing in to or using iCloud,


Ref:

If you can't connect or sign in to iCloud



Still no luck—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Jun 29, 2023 7:37 AM in response to florinzf

florinzf wrote:

• I recently transfered my M1 MacBook Pro to an Intel MacBook Pro. Everything works as expected. The only issue that I have is I can't log into my Apple ID on the Intel MacBook. When I try to do it, it asks me for a confirmation code on other devices but then nothing happens, I am just turned back to log in screen. It then continue to show as being logged in if I look into my Apple account on other devices, but not on the Intel MacBook. So far I tried:
multiple restars
• log in while in safe mode
• create a different administrator account on the same MacBook and log in there with the same Apple ID -- it works
• log out of the M1 MacBook Pro and log into the new one
• removing keychain files
• reinstall OS


I'm running out of options. This is clearly a bug. Anyone has any insights into how to solve it?
MacOS Version: Ventura 13.4.1 (22F82)

Thanks!



If you've set up your Apple ID and need help signing in to or using iCloud,


Ref:

If you can't connect or sign in to iCloud



Still no luck—

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



Can't log into Apple ID on Intel MacBook after transfer

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