How can I receive a receipt? Purchase of an iphone offline

See: Contact Apple for support and service -> Contact Apple for support and service - Apple Support

Italy -> 800915904

Connect with Italian Sign Language support

Look for an email containing an Invoice from no_reply@email.apple.com into your Apple ID email.

You can know it from the invoice you have. The one which was given to you when you made the purchase. If it was from Apple Store you would have received the invoice on your email, provided by you to them while making the purchase.

With online Order Status you can Print an Invoice

Log into Apple

1. Click on the bag icon as shown in the above
2. Click on Sign in
3. Click on Orders
4. Click on the items that you want an invoice for.
5. Click on View Invoice under the Order Number Top right-hand corner. See the pic below...

There you have it.

AlisaZhe wrote:

Hi! I purchased an iphone 7 in January 2017 in an Apple store in Firenze, Italy

Is there a possibility to get the copy of an invoice from that store?

You should definitely try the contact information Raicya provided. However, I doubt it's going to be possible. When I worked in a cellular phone store, we could only provide receipts back for one year. Of course, laws in Europe may lead to different results. So, best of luck.