why is yahoo email going from inbox to trash?

we have called apple support, yahoo support, and no one can give us an answer. They looked at the accounts and nothing is wrong as to why the email is doing this. I do not have any filters on

Posted on Jun 29, 2023 8:40 AM

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1 reply

Jun 30, 2023 3:08 PM in response to martyb1943

Hey there martyb1943,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your email account. It sounds like you've covered some good steps already and have been in touch with various support advisors.


Did you already try removing the account from your iPhone and adding it back again? If not, that's a good move: Add and remove email accounts on iPhone - Apple Support


Check your filters to see if that is affecting your preferences: Filter emails in Mail on iPhone.


If the issue continues and affects only your Yahoo account, continue to work with that team to find a resolution.


Take care.



why is yahoo email going from inbox to trash?

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