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My old email address is still showing in find my iPhone

I’ve recently changed my email address and friends and family are telling me that my old email address is showing in find my iPhone and I’ve tried signing out and singing in again and its still the same thing. What can I do?

iPhone 14 Pro Max, iOS 16

Posted on Jun 29, 2023 8:52 AM

Reply
3 replies

Jun 30, 2023 3:22 PM in response to thebenoj

Hello thebenoj,


We would like to see how we can help you with the email used in Find My. To ensure the appropriate contact information is displayed when sharing your location with friends, make sure your desired phone number or email address is selected under Settings > [your name] > Name, Phone Numbers, Email. If you need to update the information listed, follow the steps below:


  1. Open Settings > [your name] > Name, Phone Number, Email
  2. Tap Edit next to the REACHABLE AT title
  3. Select the option to delete an unwanted email or phone number
  4. Tap Add Email or Phone Number to add a contact that does not appear


You can get more information on editing Apple ID information, here: Manage Apple ID settings on iPhone - Apple Support


After updating the information, see if you are still showing up under the wrong email address for your friends in Find My. If so, don't hesitate to respond back.


Cheers!

My old email address is still showing in find my iPhone

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