Voicemail
Suddenly, my iPhone will not take voicemails. Callers get the message that my voicemail is mailbox has not been set up. Any suggestions?
iPhone 12, iOS 16
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Suddenly, my iPhone will not take voicemails. Callers get the message that my voicemail is mailbox has not been set up. Any suggestions?
iPhone 12, iOS 16
Voicemail is a carrier feature, not a function of the phone. Contact your cellular carrier.
Hello LovelyRita203,
Could you verify you have a voicemail setup - Set up your voicemail on iPhone - Apple Support?
Is there a setup button?
Voicemail